TAM TAM PERCUSIÓN, S.L. PRIVACY POLICY

TAM TAM PERCUSIÓN, S.L., registered headquarters address: C/ Balance, 54, in 41927 Mairena del Aljarafe (Sevilla) and contact email address info@tamtampercusion.com, sets out herein the basis on which any personal customer data will be processed at our website, so that users can decide freely and voluntarily whether they want to provide this information to TAM TAM PERCUSIÓN, S.L. TAM TAM PERCUSIÓN, S.L. also reserves the right to make any changes and corrections to this policy in order to adapt it to the applicable industry law and practices. Should this be the case, TAM TAM PERCUSIÓN, S.L. will announce any changes on its website with reasonable notice before their implementation.

Storage of files and forms

Contact Section:

All the personal data collected in the CONTACT section of our website will be kept in a single file under the responsibility of TAM TAM PERCUSIÓN, S.L., CIF Number: B91349290. This data will enable us to answer any enquiries and manage your relationship with us. We will also provide you with information about any future events, special offers, services and/or products that may be of interest to you.

Registration:

All the personal data gathered in the LOG IN section of our website will also be kept in a single file under the responsibility of TAM TAM PERCUSIÓN, S.L., CIF Number: B91349290. This data will enable us to manage your relationship with us and perform fiscal and administrative management of our clients. We will also keep you informed about any future events, special offers, services and/or products that may be of interest to you. Unless otherwise indicated, answering the Personal Data questions in our forms is absolutely voluntary and not submitting your personal details will never entail a decrease in the quality or quantity of our services.

Your rights

You can contact us in order to exercise your right to access, amend, cancel and oppose either by emailing us at info@tamtampercusion.com or by writing to the following address: TAM TAM PERCUSIÓN, S.L., C/ Balance, 54, Mairena del Aljarafe (Sevilla), 41927. To be eligible to exercise any of these rights and in accordance with the Instruction 1/1998, of 19 January, of the Spanish Data Protection Agency (“Agencia de Protección de Datos”), you should send us a copy of your ID card or any other document that proves your identity.

Accuracy and veracity of information

The customer is responsible for the accuracy, validity and truthfulness of all the personal information herein provided and for keeping this information up-to-date.

Note that you are eligible to exercise your right to access, amend, cancel and oppose, as well as to be informed of any transfer that has taken place. Please contact TAM TAM PERCUSIÓN, S.L. via email at info@tamtampercusion.com.

TAM TAM PERCUSIÓN, S.L. is not responsible for the truthfulness of the information that it does not draw up itself. Therefore, it does not accept any responsibility in terms of hypothetical damages that may arise as a result of using this information.

TAM TAM PERCUSIÓN, S.L. reserves the right to update, modify or delete the information contained in its websites, and can even restrict or deny access to this information without prior notice.

Under no circumstances will TAM TAM PERCUSIÓN, S.L. be held responsible for any loss or damage arising as a result of incorrect or omitted information, provided that this information comes from sources other than TAM TAM PERCUSIÓN, S.L.

Cookies

1.Use of Cookies at Tam Tam Percusión, S.L. websites (www.tamtampercusion.com, www.matguitars.com, www.drumfest.tamtampercusion.com)

In compliance with the Spanish Act 34/2002, of 11 July, on E-commerce and Information Society Services (“de Servicios de la Sociedad de la Información y del Comercio Electrónico”), we inform you that Tam Tam Percusión, S.L. uses cookies to improve and facilitate your navigation through our websites, tailoring them to your personal needs and preferences and remembering certain data such as your username. Cookies help us offer customers information that may be of interest to them.

2. What are Cookies?

Cookies are small text files that are placed on your computer, mobile device or tablet by certain webpages that you visit. These files allow us to collect statistical information and store and remember our customer preferences, among other things.

Cookies help us deliver a better and more personalised service by, for example, allowing us to remember the language of our users, the browser that they use, their preferences, the items in their shopping cart, etc.

Tam Tam Percusión, S.L. uses various types of cookies in order to improve your visit to our website. These are the following:

Preferences Cookies: allow our websites to be more user-friendly by remembering information that changes the way the site behaves or looks, such as your preferred language, specific search results and ads, etc.

Third Party and Advertising Cookies: collect anonymous statistical data based on the visits to the website. This helps us determine how many times people who click on our pages end up purchasing our products, how many clicks a particular page has, etc.

Statistical Cookies: store information about visiting dates, the different pages that were visited, etc.

Session State Cookies: remember the content you previously viewed on the website or the email address and password you provided when registering during an earlier visit.

Analytical Cookies: used to collect information about how visitors use Tam Tam Percusión, S.L. websites, including the number of visitors to the site, where visitors have come to the site from, the pages they visited, how long for, etc.

3. Expiry time of Tam Tam Percusión, S.L. Cookies.

The cookies used by Tam Tam Percusión, S.L. can be divided into three different categories depending on their expiration date:

- Session Cookies, which are stored only temporarily during a browsing session and expire once the user logs out.

- ‘Service’ Cookies, those that are directly related to a particular feature on the website and whose expiry time is always less than 24 hours.

- Persistent Cookies, which outlast user sessions and remain installed on the browser.

4. Adjusting your preferences.

The following links will enable you to manage cookies on your browser. Choose the browser you are currently using and follow the instructions:

‐ For Internet Explorer:

http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-Cookies

‐ For Safari:

http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html

‐ For Chrome:

http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

‐ For Firefox:

http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20Cookies

‐ For Opera:

http://help.opera.com/Windows/10.20/fr/Cookies.html

‐ For Android:

http://support.google.com/android/?hl=en

‐ For Blackberry:

http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_Cookies_in_the_browser_60_1072866_11.jsp

5. Acceptance of Cookies.

When entering our website for the first time, a pop-up will show with information regarding our cookie usage and policy. Unless you have adjusted your browser, our system will issue cookies if you keep on surfing our website after having received and read this information.

However, you will be able to set your browser to accept or reject cookies when entering a new webpage or warn you when a particular server wants to save one.

Please note that if you block all cookies or refuse to accept them, you may be unable to access certain features and/or applications on our website.

Security Safeguards

Tam Tam Percusión, S.L. has adopted all the appropriate measures to protect personal consumer data. These include the installation of different technologies in its servers and files in order to guarantee the confidentiality of personal information and avoid loss, modification or unauthorized access.

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