Legal Notice

General Terms and Conditions of Contract

In compliance with the duty of information established in Article 10 of Law 34/2002 of 11 July, on E- commerce and Information Society Services, the following data is provided:

•  The owner of this website is Tam Tam Percusion S.L., with registered office at PISA Ind. Park, Balance 52, Postal Code 41927, Mairena del Aljarafe, Seville, Spain. Contact email: info@tamtampercusion.com
•  Tam Tam Percusion S.L. is a Limited Company registered in the Commercial Registry in Seville on 29 March 2004, in Folio 184, Volume 3896, Sheet SE-56660, First Registration - VAT Number (CIF): B-91349290.
• Furthermore, the domain www.tamtampercusion.com is owned by the owner of this website.

Tam Tam Percusion, through its website www.tamtampercusion.com, reserves the right to modify at any time the commercial offer presented on the website (modifications to products, prices, promotions, and other commercial and service conditions). Every effort is made to ensure that the information contained on the website is accurate and free of typographical errors. In the event that an error of this kind occurs, beyond the control of tamtampercusion.com , it will be corrected immediately.

The content of www.tamtampercusion.com may occasionally display provisional information regarding certain products. Should the information not correspond to the characteristics of the product, the client shall have the right to cancel their purchase at no cost.

All prices are cash prices, inclusive of Value Added Tax (VAT) and any potential shipping costs.

Purchases to be delivered within the territory of any European Union member state are subject to VAT. 

Purchases to be delivered to the Canary Islands, Ceuta, Melilla, or to non-EU countries are VAT exempt. Such shipments may be subject to additional customs duties or local taxes.

Delivery timeframes are only binding if they have been expressly agreed upon in writing as a specific delivery date.

In any case, you may correct errors relating to personal data provided during the purchasing process by contacting our Customer Service department via telephone at +34 954 907 226 or via email at info@tamtampercusion.com. If you see an error in your order after the payment process has been completed, you must contact our Customer Service department immediately via the aforementioned telephone number or email address to correct the error.

Use of Your Data as a Means of Communication

At Tam Tam Percusion, we process your personal data with the utmost responsibility and transparency. As part of our customer service channels, we use the WhatsApp application to communicate with you exclusively for informational purposes regarding:

• Order updates or tracking
• Incident resolution
• Responses to queries or requests related to our products or services

By providing your mobile phone number, you expressly consent to us using this medium to contact you within the framework of the commercial relationship.

We will not use WhatsApp for advertising purposes unless you explicitly authorise us to do so.

This processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD), guaranteeing your rights and the confidentiality of your data at all times.

Intellectual and Industrial Property

All content on the Tam Tam Percusion S.L. website (including, but not limited to, databases, images and photographs, drawings, graphics, and text files) is the property of Tam Tam Percusion S.L. or of the content suppliers, who have licensed or transferred their rights, and is protected by national and international intellectual property laws.

The compilation, design, arrangement, and assembly of all website content are the exclusive property of Tam Tam Percusion S.L. and is protected by applicable laws.

Texts, data, and graphic designs are the property of Tam Tam Percusion S.L. or its content providers and may not be modified, copied, transformed, altered, reproduced, adapted, or translated by third parties without the express authorization of the content owner.

The provision of these materials does not, under any circumstances, imply the transfer of ownership or the granting of any exploitation rights beyond the right to use the website for its legitimate purpose.

Website Content and Links

Tam Tam Percusion S.L. is not responsible for any misuse of the contents of its website, and such misuse is the sole responsibility of the user.

Owners of other websites wishing to establish a hyperlink to www.tamtampercusion.com must ensure that no links are made to websites that do not display the Tam Tam Percusion S.L. logo, and must avoid making false, inaccurate, or incorrect statements that may cause confusion or that are contrary to the law.

Owners of websites wishing to link to ours also agree not to include links to websites with content that is racist, xenophobic, pornographic, supportive of terrorism, or in general, damaging to the good name or image of Tam Tam Percusion S.L.

The inclusion of hyperlinks to other websites does not necessarily imply that Tam Tam Percusion S.L. maintains any relationship with the owners of those websites.

Hyperlinks are included for informational purposes only. Tam Tam Percusion S.L. offers no warranties and accepts no liability of any kind regarding the commercial nature, suitability, quality, characteristics, origin, commercialisation, or any other aspect of the information, products, or services offered through third-party websites.

This limitation of liability does not apply when the linked content provider is acting under the direction, authority, or control of Tam Tam Percusion S.L.

Disclaimers

Tam Tam Percusion S.L. states that this website is equipped with the appropriate technology for access and use but is not responsible for the potential presence of viruses or other harmful elements introduced by third parties that may cause alterations to users' computer systems.

The website may include content submitted by third parties. Tam Tam Percusion S.L. does not guarantee that such third-party content complies with current intellectual and industrial property laws. Users accessing the website release Tam Tam Percusion S.L. from any liability relating to potential third-party content that may infringe such laws.

All prices are cash prices inclusive of VAT and potential transport costs.

 Purchases to be delivered within EU member states are subject to VAT.

 Purchases to be delivered to the Canary Islands, Ceuta, Melilla, or non-EU territories are exempt from VAT. These deliveries may incur additional customs duties or local taxes.

Delivery deadlines are only binding if explicitly agreed upon in writing as a specific delivery date.

You may correct errors regarding your personal data provided during the purchasing process by contacting Customer Service at +34 954 907 226 or info@tamtampercusion.com. If you detect an error in your order after payment, you must immediately contact Customer Service to rectify the error.

Limitation of Liability

Tam Tam Percusion S.L. offers no warranties regarding the operation of the website or the information contained therein.

 Tam Tam Percusion S.L. shall not be liable for any damages or losses arising from the use of the website.

Tam Tam Percusion S.L. excludes all liability for the legality, content, and quality of data and information offered by third parties through the website.

Applicable Law and Jurisdiction

The company is required to respond to and resolve your complaints or claims within thirty days from the date they are submitted. Consumers may send their complaints by email to info@tamtampercusion.com or in writing to the address indicated on this website.

If no amicable solution is reached, the consumer may refer the matter to the competent public consumer authorities or, where applicable, to a legally accredited alternative dispute resolution entity (ADR).

There is currently no operational European ODR platform for submitting online complaints.

Alterative dispute resolution

In compliance with Law 7/2017 of 2 November, which incorporates Directive 2013/11/EU into Spanish law regarding alternative consumer dispute resolution, we inform you as follows:

• Company Name: Tam Tam Percusion S.L.
• Telephone Number: +34 954 907 226
• Registered Office: Balance 52-54, 41927 Mairena del Aljarafe, Seville, Spain
• Email for complaints, claims, or inquiries: info@tamtampercusion.com 

Final Provision

If any of the present provisions should, for any reason, be deemed unenforceable, this shall not affect the validity of the remaining provisions.